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Total Quality Management
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Educational Process: Societal Perspectives
Governance
Administration
Total Quality Management
Term
Metadata
Total Quality Management
Scope note
Management approach to long-term success through customer satisfaction (based on concepts developed by W. Edwards Deming and Joseph M. Juran) -- TQM involves all members of an organization in continuously improving processes, products, and services
Alternative terms
UF
↸
BPR (2004)
UF
↸
Business Process Redesign
UF
↸
Business Process Reengineering
UF
↸
Continuous Quality Improvement
UF
↸
CQI
UF
↸
TQM
Broader Terms
BT
↑
Administration
BT
↑
Management Systems
Related terms
RT
⇆
Best Practices
RT
⇆
Employer Employee Relationship
RT
⇆
Knowledge Management
RT
⇆
Organizational Development
RT
⇆
Organizational Learning
RT
⇆
Participative Decision Making
RT
⇆
Quality Circles
RT
⇆
Quality Control
RT
⇆
Teamwork
Date of creation
09-May-2023
Modified
31-Dec-1969
Accepted term
09-May-2023
Descendant terms
0
ARK
ark:/99152/t38q2go455drv0
More specific terms
0
Alternative terms
6
Related terms
9
Notes
1
Metadata
BS8723-5
DC
MADS
SKOS-Core
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